All orders are made to order and go through production before shipping.

• Processing time: 2–7 business days

Estimated delivery after shipping:

• US: 3–12 business days
• Canada: 5–15 business days
• Europe / UK: 3–15 business days

Delivery times may vary due to customs, local carriers, or seasonal delays.

We carefully inspect all items before shipping.

Refunds or replacements are accepted if:

• The item arrives damaged
• There is a manufacturing defect
• The wrong item was sent

Is the mug dishwasher and microwave safe?
Yes. This ceramic mug is dishwasher and microwave safe for everyday use.

What size is the mug?
The mug holds 11 oz (325 ml).

Will the design fade over time?
No. The design is professionally printed and made to stay vibrant with proper care.

Is the text in Persian authentic?
Yes. The design features authentic Persian calligraphy inspired by Rumi’s poetry.

Is this a good gift?
Absolutely. Many customers purchase this as a meaningful gift for loved ones or for personal daily inspiration.

What if my item arrives damaged?
Contact us within 24 hours of delivery with photos, and we’ll take care of it.

Navaye Erfan creates meaningful art inspired by Persian poetry and timeless spiritual wisdom. Each piece is designed to be lived with, a quiet reminder of depth, beauty, and reflection in everyday life.

By purchasing from Navaye Erfan, you’re not just enjoying your drink. You’re choosing a gentle reminder to stay present while supporting independent art inspired by Persian poetry and helping carry this tradition forward to future generations.